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The Information Technology Department is equipped to handle any number of our clients’ IT demands. The department head has over 10 years of experience with server applications, database maintenance and upgrades, and network/remote-access usage at both the corporate and small business levels. In addition, numerous software and industry certifications attest to the department’s training in handling the security and monitoring of access to the networks, ensuring that updates and scheduled upgrades are deployed on time and with minimal downtime, and providing front-end or remote user support and assistance.
Services
Remote Access
ARI is unique in offering real-time remote access to their clients’ data. Remote access allows clients to print to their own network, is accessible anytime or place via the internet, and does not require any additional software or hardware upgrades. Our terminal server supports low-bandwidth connections as well as rapid and centralized access to information.
In addition to offering its clients remote access, ARI has taken deliberate measures to create an environment that facilitates maximum security while providing the flexibility required for convenient remote access to data. ARI utilizes up-to-date SonicWALL firewall and McAfee security software as a deterrent to those seeking unauthorized access, enabling only authorized users to access essential files. In addition, our servers are stored in a secure and restricted area, leaving our clients free to enjoy the peace of mind that comes from knowing ARI has placed their security amongst our highest priorities.
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Remote Management, Support & Monitoring
From our Tulsa office, we can securely monitor and manage all your IT needs via the internet. Desktops, Servers and Backup Systems are all remotely managed through secure and encrypted connections, providing both service and convenience at the push of a button, even if you are away from the office.
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Network Security
In October 2005 over 1600 new viruses were detected by the virus scanning giant Sophos. With so many potential threats popping up every month, ARI is vigilant about maintaining both up-to-date virus scanning software and definition files. Our firewall hardware and software systems provide the necessary tools to secure and monitor all incoming and outgoing network traffic. By leaving your network vulnerable to these threats, you are risking costly downtime and data loss.
Networks and data are not only susceptible to viruses. In fact, the majority of malicious attacks on unprotected files are launched via the spyware and spam commonly collected through employees’ usage of the internet. ARI recognizes the significant threat these malicious programs and files can pose to our clients and goes to great lengths to include them in our network monitoring services.
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Server and Network Backups
Like virus scan, your backup system is one of the most important parts of you IT infrastructure. Without good backups a virus, failed hard drive or power surge can permanently erase your valuable data. ARI can setup and monitor your backup system to ensure that the integrity and security of your data remains intact.
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Hardware and Software
If your computer needs a memory upgrade or your server is running out of disk space ARI has the knowledge to fix the problem with little or no downtime. We support all software platforms including Microsoft, UNIX, Linux, and Novell.
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Consulting
ARI can provide clients with much more than just technical abilities. We offer a wide perspective and business experience on how IT solutions can make your business more efficient and profitable.
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For more information, please contact us.
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